Thank you for your continued interest in our products.
We have recently discovered that the shopping bags sold by our company may lose color due to fading when wet.
We sincerely apologize for any concern or inconvenience this may cause to customers who have purchased our products.
Sales of the product in question have been suspended. We are working to confirm the cause of the problem, make improvements, and re-manufacture the product.
Product replacement is scheduled for late April.
The product replacement will take place as soon as the re-manufactured product is ready.
Details regarding the specific method and timing of the product replacement will be announced as soon as the re-manufactured product becomes available.
We intend to strengthen our quality-control system to prevent recurrence.
Thank you for your understanding.
■ Target product: Shopping bag (JAN code: 4573629443979)
■ Sales price: 900 yen (tax included)
■ Sales period: February 5, 2026 to February 20, 2026
■ Description of the defect: When exposed to moisture, the dye may dissolve and the color may stain surrounding objects.
■ For inquiries regarding this matter, please contact:
Inquiries, PokéPark KANTO LLC
